Privacy Policy

Privacy Policy
Last Updated: October 2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose information about you when you use our services.

  1. Data Collection
    We collect personal information to provide our services effectively. When you use our service, we may collect:

Phone Number: Used solely for customer support and call-back purposes.
User Name: Used to personalize customer service and improve communication.
Any other data the user choses to willingly share with us.

  1. Purpose of Data Collection
    We use the information collected to:

Provide customer support by phone, including responding to inquiries and resolving issues.
Maintain records of customer interactions to improve service quality and ensure accurate information.

  1. Data Storage
    Your data, including your phone number and summaries of call interactions, is stored securely on our servers and with some 3rd part services that make this demo possible. We do not store any sensitive information beyond what is essential for service support.

  2. No Use of Cookies
    Our website does not use cookies or tracking technologies of any kind. We do not track your activities or behavior on our website.

  3. Data Security
    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  4. Data Sharing and Disclosure
    We do not share, sell, or disclose your personal information to third parties, except as required by law or to protect the rights, property, or safety of our website and its users and processing of data needed with our own service providers.

  5. Data Retention
    We retain your personal information as long as necessary to fulfill the purposes for which it was collected, including legal or operational obligations. Call summaries and phone numbers are kept solely for internal purposes and are stored in a secure environment.

  6. Consent
    By using our service and checking the box to accept this Privacy Policy, you consent to our collection, storage, processing and use of your information as described herein.

  7. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: support@voiceb.ai

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